What is the best way to line up my wheel so I can fit the AL-KO Secure?
AL-KO recommends using a Side Lift Jack to raise the caravan until the wheel spins freely, allowing you to line up the receiver and lock.
Why does the barrel lock keep spinning round when I try to undo it?
The barrel lock is designed to spin round when it is in the receiver. This stops anyone trying to drill it out. For people who may have some manual dexterity problems and struggle to hold the barrel in place whilst unlocking it, we would suggest that you use something to give you a bit more purchase on the lock. One suggestion would be the thumb cut out of a rubber washing up glove. This slipped over your thumb will enable you to hold the lock more securely whilst you turn the key.
Why is the red lozenge difficult to remove?
Did you jack the caravan up when you fitted the lock? If so you may need to jack the caravan back up to remove it.
When a caravan is jacked up there is a small amount of movement in the swing arm. Consequently, when the vehicle is lowered this movement can push the red insert against the side of the wheel vent, making removal difficult. Jacking the vehicle will release this pressure.