I'd like to replace my brake shoes. Can I purchase them from you?

We do not sell 'Safety Critical' spares to the public. Please contact your local AL-KO Approved Service Centre to arrange to have your brakes changed. They will also check that your brake settings are set correctly to our specifications and that they are working to their optimum level.



My caravan brakes 'squeal' when I'm braking.

The most common cause of this is overloading your caravan. This means the brake pads have to work extra hard and causes excessive dust and/or heat. This causes the brake pads to become 'glazed' and in turn causes the squeal.

This 'glaze' needs to be removed from the brake shoes and the brakes cleaned out. This should be done at your local AL-KO Approved Service Centre.



There is a clunking noise whilst braking.

Have you recently had a new stabiliser or coupling head fitted?

If so it is possible that the rear retaining bolt has not been passed through the eye of the damper, so no damping force is applied when braking. The stabiliser or coupling head will need removing and correctly reattaching.

If not it is possible that the damper in the downshaft has failed, with no damping force being applied whilst braking. You may need a new damper fitted.

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